Important Notes of Online Registration

Parties who are interested in participating physical workshops and online seminars of InnoCarnival 2024, pre-registration at the event website “innocarnival.hk” (the same below) is available. First-come, first-served, while online quota lasts.

Online Registration Start Date and Time: 2024-10-07 (Mon) 14:30

If there is a high level of website traffic on the start day of online registration, you will be redirected to the "Virtual Waiting Room" to queue up for entering the website.

Important Notes – Virtual waiting room

To ensure that you would queue up and complete the registration smoothly, please read the following points-to-note carefully:

Preparation before the Start Day of Online Registration

A. Account Signup

If you don’t have a “Type A Account: Families/Small Groups/Individuals” or “Type B Account: Schools/Groups/Charities”, please sign up now
Your Account which was signed up during 2023 to Q3 of 2024 has been destroyed. Please sign up a new account now. (Regard of the Personal Data (Privacy) Ordinance (Cap 486) under the Law of Hong Kong, all accounts and information will be destroyed after the completion of our previous activities. Please sign up for a new account.)
If you forgot the password, please reset now! (How to reset: “Sign in” > “Forget Password)
“Type B Account: Schools/Groups/Charities” is not applicable to register for Physical Parent-child Workshops. Teachers are welcome to register Physical Workshops and Online Seminars for their students.

B. Prepare a desktop computer or a laptop/notebook computer

*** You are NOT recommended to use mobile phones to browse the event website and queue so as to prevent you from leaving the queue unintentionally (see Point 4 of “On the Start Day of Online Registration" below)***

✔ Test the stability and reliability of internet connection and browsers of your computer.

Recommended internet connection: LAN cable
Recommended browser:

To ensure the browser is working properly, below are the recommendation for your reference

Browser for different types of Operation System	Window 10: Chrome Version 74 or above
	MacOS: Safari Version 13.1 or above

※※ The event website DOES NOT support Internet Explorer (IE). Please avoid using IE. ※※

✔ If your computer has been set to automatically enter the sleep/power-saving mode or turned on “Block all cookies”, please turn OFF the functions in advance (see Point 3 of the "On the Start Day of Online Registration" below).

C. Read all the important notes on this page carefully.

D. Click here to glance over the activity timetable of Physical Parent-child Workshop , Physical Workshop and Online Seminar. This version is for reference ONLY and subject to change. The final version of timetable is subject to the announcement at the registration system on the start day of online registration.

Let’s get well prepared and read “Registration STEP by STEP” (Only Chinese Version is available) to ensure smooth registration experience!

On the Start Day of Online Registration

1. Visit event website: https://innocarnival.hk when registration kick off. If there is a high level of website traffic on the start day of online registration, you will be redirected to the "Virtual Waiting Room" to queue up for entering the event website.

2. Please use a desktop computer, or a laptop/notebook computer with stable internet connection and reliable browsers. In order to keep you stay in the queue in the virtual waiting room, please refer to the recommendation of platform system and browser listed in Part A of the above “Preparation before the Start Day of Online Registration”

*** You are NOT recommended to use mobile phones to browse the event website and queue so as to prevent you from leaving the queue unintentionally (see below point 4)***

3. When you visit the event website and enter the virtual waiting room with a desktop computer or laptop, please stay at the queuing page and pay close attention to the progress of the queuing. Please DO NOT leave the queuing page (see detailed description below) otherwise you will lose your queuing position without any prior notice and you will be re-directed to queue again at the end of the queue. Therefore, you are recommended to suspend using other functions of your computer* while queuing so as to prevent losing your current queuing position.
For desktop computer or laptop users, in order to prevent you from leaving the queuing position and need to re-queue at the end, please note that while queuing, you:
3.1 SHOULD NOT refresh the queuing page, close the queuing page or the browser, open new webpage in the same browser, or open / use other browser(s)
3.2 SHOULD NOT use other functions of your computer, such as documents processing, gaming etc.
3.3 SHOULD DISABLE the screen saver mode or sleep mode. (You are recommended to do so before online registration day)

3.4 SHOULD TURN OFF “Block all cookie” function of your browser (You are recommended to do so before online registration day)

*You are recommended to prepare additional device(s) if you have to use other functions of your computer or browse our activity timetable while queuing.

4. If you choose to use mobile phone to queue (which is NOT recommended), please pay special attention to the following points-to-note, otherwise you will lose your current queuing position without any prior notice and you will be re-directed to queue again at the end of the queue:
For mobile phone users, in order to prevent you from leaving the queuing position and need to re-queue at the end, please note that while queuing, you:
4.1 SHOULD NOT refresh the queuing page, close the queuing page or the browser, open new webpage in the same browser, or open / use other browser(s)
4.2 SHOULD NOT switch off /lock your mobile phone screen, enable sleep mode or battery saving mode. (You are recommended to disable the screen lock function, sleep mode and battery saving mode before the start day of online registration.)
4.3 SHOULD NOT switch to browse other website(s), open other app(s) or use other functions** of your mobile phone.
4.4 SHOULD AVOID dialing or answering phone calls

4.5 SHOULD TURN OFF “Block all cookie” function of your browser (You are recommended to do so before online registration day)

**You are recommended to prepare additional device(s) if you have to use other functions and apps of your mobile phone or browse the activity timetable while queuing.

5. You will be directed to the event website soon when you reach the head of the queue, therefore, please check your queuing status timely.

6. If you enter event website (no matter you are from virtual waiting room or not) but idle it 15 minutes or above, you will be redirected to virtual waiting room and queue again at the end of the queue.

7. All quotas are reserved in first-come-first-serve basis by online registration at event website: https://innocarnival.hk. Other ways to reserve quotas, such as phones, emails are not accepted.